FAQs – PLANTFUEL

FAQs

Q&A

What is PLANTFUEL © All-In-One Nutrition?

Our All-in-One Nutrition is our standard, healthy meal alternative complete with 200 calories, 14 grams of carbohydrates, 5 grams of fiber, and 20 grams of complete, plant-based protein. In addition, All-in-One Nutrition features Spectra, which is a clinically studied blend of 29 different fruits and vegetables that inhibit free radicals, optimize metabolism, and stimulate antioxidant activity in the body. Complimenting that is Wellmune Beta Glucan, which is from Baker's yeast that helps strengthen the immune system. These added ingredients are what make this the perfect general wellness protein powder.

What is PLANTFUEL © Performance Protein?

Our Performance Protein is what we would consider a post-workout, recovery protein. It has 180 calories, 15 grams of carbohydrates with 5 grams of sugar and 3 grams of fiber, and 20 grams of complete, plant-based protein. A similar macronutrient profile, yes. But, where the two differ the most is with the added ingredients. Performance Protein is fortified with additional vegan Branched-Chain Amino Acids (BCAA's) to increase muscle protein synthesis similarly to what typical animal-based proteins would offer. Lastly, and perhaps most importantly, it features PeakO2 organic performance mushrooms. This ingredient is clinically studied to help improve oxygen utilization and workout capacity while also decreasing lactic acid buildup. This allows the user to recover faster and achieve their aspired gains quicker. This product itself is also currently being university studied for its recovery effectiveness versus whey protein isolate.

What is the source of the Vitamin D in your All-in-One Nutrition Shake?

Our organic VegD3® is the only pure plant-based Vitamin D3 that can be used as a 1:1 replacement for the animal sourced D3. From a sustainable algae source, it offers superior purity and quality to lanolin D3. The fully traceable supply chain is pesticide, protein, and heavy metal compliant. It is Vegan Society approved. This is the only 100% pure crystal Cholecalciferol (Vitamin D3) for Vegans.

I can't see sugar in the ingredient list in Performance Protein. Can you please tell me what this sugar is and if the product is suitable for a diabetic?

PLANTFUEL © All-in-One Nutrition Protein uses Palatinose™ which is a slow-release alternative to sugar that has a gentle impact on blood sugar levels. It is made from beet sugar and has a mild sugar-like taste. Palatinose possesses a favorable profile for diabetes nutrition by lowering GIP levels, increasing GLP-1 concentrations, and saving insulin secretin, which ultimately results in better management of blood glucose in T2D. In short, Palatinose is a low glycemic carbohydrate source that helps to replenish glycogen stores and shuttle nutrients in a more balanced way. Slow digesting and releasing versus fast spikes. As always, please consult your physician to ensure that Palatinose (as a slow-release alternative to sugar) works with your diet.

Purchasing

Where can I buy PLANTFUEL © products?

Right here. Go ahead, browse our store, and treat yourself!

What forms of payment do you accept?

We accept Apple Pay, PayPal, and all major credit cards.

Shipping

Do you offer free shipping?

We provide our customers with a flat shipping rate - Standard (3--4 days to any time zone) is FREE Expedited (1-2 business days to any time zone excluding Alaska, Hawaii) is $25

When will my order arrive?

You will receive a shipping confirmation email with tracking information once your order has shipped. For easy order viewing and tracking, PLANTFUEL © account holders can find order and shipping details by going to My Account and clicking Order History. Our goal is always to process orders within one business day; however the delivery time will vary based on the shipping option you choose. Have more questions about your order? Contact us at support@plantfuel.com.

How long does expedited shipping take?

Expedited shipping takes 2-3 days depending on the day/time order is placed and the order destination. Please note, orders received on Fridays will be shipped out the following Monday. Orders received the day before, or on, national holidays will be shipped the day after the holiday.

How do I track my order?

We’ll send you a shipping confirmation email with your tracking number once your order ships. If you have signed up for a PLANTFUEL © account before checkout, you’ll find your orders listed under My Account in the Order History section.

Where do you ship?

You can get product shipped anywhere within the fifty United States. For all those outside of the U.S., we are working hard to deliver to you soon! Sign up to learn where in the world PLANTFUEL © products will be available next.

Returns

I'd like to return my PLANTFUEL © purchase. What now?

We are Committed to 100% satisfaction. Unhappy with your purchase? Don’t worry, we've got you covered. Simply email our customer service team at support@plantfuel.com, and we will work to make it right!

What do I do if the product is defective/damaged upon delivery?

We work hard to make sure our products meet our highest standards and that your experience with PLANTFUEL © makes you want to come back for more deliciousness. If you’ve received a product that is damaged or defective, we will gladly offer a refund. Please contact our customer service team at support@plantfuel.com regarding your experience. We may also ask you to provide images of the product so we can get to the bottom of the issue.

Subscriptions

Do you offer subscriptions? Which products are available for auto-delivery?

All PLANTFUEL © products, aside from our limited edition flavors and merchandise, will soon be available for subscription and auto-delivery on plantfuel-inc.myshopify.com. Sign up to get details as soon as we launch.

Accounts

How do I create an account?

To become one of our VIPs, all you have to do is click here Membership to sign up. Start receiving benefits with your first order!

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